Ghana’s foremost financial institution, Stanbic Bank Ghana, has been named as the ‘Bank of the Year’, Ghana by The Banker Bank of the Year Awards. This was announced at a global virtual awards ceremony held on Wednesday December 1, 2021.
Speaking on the award, Chief Executive of Stanbic Bank Ghana, Kwamina Asomaning, said the award is a product of massive investments aimed at understanding customers and designing tailored solutions that meet their needs. He said, “Increased adoption of mobile money payment services and the proliferation of solutions by Fintechs over the past few years, has deepened the levels of financial inclusion and provided consumers with increased convenience and flexibility. Evidently, the COVID-19 pandemic has accelerated these trends, forcing banks to intensify their efforts at digitalisation.”
“At Stanbic Bank, we are devoting significant resources to better understand the evolving needs of our clients within this context, and to design digital solutions that address these needs in a manner that produces consistently positive customer experiences,” Kwamina Asomaning added.
Kwamina Asomaning also dedicated the award to all the hard-working staff and customers of the bank. According to him, “This could not have been possible without the commitment and dedication of all our staff across the country on one hand and the loyalty and trust of our customers and clients on the other hand. The bank is grateful to them and I dedicate this award to them”.
The Banker “Bank of the Year Awards are among the most coveted and highly recognized awards in the global banking industry. Regarded as the industry standard for banking excellence, The Banker’s Bank of the Year Awards 2021 highlights those institutions that have outshone their peers in terms of performance, strategic initiatives and response to the Covid-19 pandemic.