The Managing Director of Imperial General Assurance, Robert Wugah, has disclosed that
owners of vehicles can now buy motor insurance from his company on WhatsApp- a cross
platform mobile messaging app for smartphones.
He said the company’s latest technological innovation called ImperialHub, will help bring
insurance to the doorsteps of people across Ghana and also significantly improve their time and
cost of policy processing.
“With ImperialHub, your insurance policy can be done within five (5) minutes anywhere,
anytime and any day. You are only required to provide some basic information about yourself
and your vehicle, pay your premium with MoMo and get covered. It is a quick, convenient and
secure platform.”, he said.
“The customer is only required to send “Hello” to 0577667436 on WhatsApp and will be
provided with an option to follow a prompt to either buy or renew his Comprehensive, Third
Party and Third Party Fire and Theft Motor Insurance policy. ImperialHub assists our customers
to report claims in real time.
It also gives them the option of directly contacting any of our ready-to-serve customer service
staff to swiftly respond to their business enquiries,” he added.
Mr. Wugah said ImperialHub was carefully and specially developed with the insurance needs of
customers, particularly vehicle owners, in mind and it is the go-to center for quick and seamless
insurance business transactions on WhatsApp in Ghana.
The Imperial General Assurance MD assured customers of the company’s commitment to
continuously invest in latest and relevant technology to address their insurance needs and to
also give them the best customer service experience.
Imperial General Assurance is a wholly-owned Ghanaian insurance company which provides
non-life insurance solutions in Ghana.