Leading general insurer Enterprise Insurance Ghana has indicated that its strong position to pay claims promptly to its policyholders, especially for its popular motor insurance products.
In 2020, the company paid claims in total of about GH 69m, living up to its status as an AA+-rated insurer with the financial muscle to promptly pay out claims to its policyholders.
“Enterprise pays claims faster in the local insurance market; once the claim has been assessed and has been ascertained to be genuine.
We are currently rated AA+, which means we are in the financial position to pay claims promptly,” Michael Larbi, Senior Manager, Quality Assurance, for Enterprise Insurance, said at a virtual discussion on the company’s motor claims payment process.
He added: “In fact, we were the first insurer to introduce the same day claims payment service, an attestation that we are committed to prompt payment of claims.”
The seminar on the theme “The insurance claims processes; a focus on motor insurance” took participants through the various documentations and steps involved in accessing claims for both same day and mainstream procedures.
With motor insurance being a popular product, the session was to enable its policyholders and the public understand what went into processing such claims, what makes claims admissible or otherwise and for which specific reasons.