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Experts discuss digital banking in COVID-19 era

Business24 by Business24
7 months ago
Reading Time: 2min read
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The Business24 Ghana Banking Sector Report (GBSR) webinar, focused on digital banking, comes off today at exactly 10am.

For two hours, experts drawn from the banking and financial technology sectors will deliberate on how banks are leveraging technology to better serve their clients in this COVID-19 era, and how financial technology will shape the future of banking.

Confirmed speakers and panelists include: Mr. Archie Hesse, CEO of the Ghana Interbank Payment & Settlement Systems (GhIPSS); Mr. John Awuah Deputy CEO, Ghana Association of Bankers; Mr. Sampson Akligoh, Director, Financial Sector Division, Ministry of Finance; Mr. Myles Hagan, Head of Channels, UMB; and J.N. Halm, Service Consultant.

Indeed, the COVID-19 pandemic has become a digital banking reality check for financial institutions and their customers.

Banks in almost every part of the world are moving away from traditional brick-and-mortar banking and putting more emphasis on digital banking, which does not only enhance their efficiency but makes the art of banking more convenient.

The Ghanaian banking industry has been on a path of digital transformation in recent years, which is set to be accelerated by the Covid-19 pandemic and its impact on consumer behaviour.

The digitisation wave has also received impetus from policy developments aimed at leveraging and optimising the advantages of a cash-lite society to facilitate economic development.

The maiden Business24 Ghana Banking Sector Report (GBSR) webinar will engage the key actors in the digital banking space to review the landscape of banking/financial services digitisation in Ghana, highlight innovations and their benefits to customers, discuss customer service expectations in a digital banking age, how policies and regulations are encouraging and responding to digitisation trends, the likely future path of digitisation, and the link between digitisation and government’s financial inclusion agenda.

The webinar can be accessed via https://bit.ly/2UJtVzN.

Meeting ID: 798 6687 3347 & Meeting Password: 962896

 

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